Frequently Asked Questions
Engineering estimates represent total engineering effort (measured in man-days or man-months), not calendar duration. The actual project timeline will vary based on scope, requirements, coordination, and availability of inputs from your team.
You do. All customer-specific application code is owned by you, and we provide access to a dedicated Git repository so your team can review, update, or extend the code at any time.
If ongoing updates, new features, diagnostics improvements, and support are needed, we recommend the PPL PRO Support Package, priced at $18,000 per year. This includes support days, controller consulting, application support, and access to new firmware and software releases.
Yes. Your team can onboard to the PPL codebase with our guidance. Many organizations choose this approach to improve internal capability and accelerate future development. We fully support this model and encourage it.
No. After commissioning, you may continue with the annual subscription for managed connectivity and updates, or you can convert the system to a perpetual license for standalone/offline operation. The choice depends on your operational requirements.
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